The staff was really the best part of the hotel, very friendly and helpful. The room was clean, and comfy. The shower was big, and we liked that WC was separate. The room had good lighting. Good bed and pillows.
Samir
februari 2023
Great location, just 10-15 minutes from the main attractions. The room was quite spacious, and the bed was comfortable. It was a bit cold in the room, and we couldn’t figure out how to adjust the temperature. It was a nice touch to receive a pack of traditional Christmas cookies as a gift from the hotel. It would have been better to have two bottles of water for two people, as we only received one. However, it was great to have a kettle and teabags in the room. The TV had the option to switch to English audio, which was a nice feature. The staff were sweet and helpful. Overall, a great choice for staying in Strasbourg.
Vladyslav
december 2024
The service was impeccable. We had arrived at 8:30 AM and we were allowed to check in early. Every member of staff was extremely helpful, kind and knowledgeable. The property was located just a five minute walk from the train station and a quick 10-15 minute walk from the historic center and most of the city’s main attractions. The room was comfortable. I was always happy to return to the hotel after a long day of exploring beautiful Strasbourg!
Mark
november 2024
the staff are wonderful and very helpful. fastest check in I think we ever had. beds are very comfortable and everything is clean. the location is great and breakfast was wonderful.
Rj
mei 2024
The room was clean and perfect, the bathroom was quite fresh and functional. The staff was always super kind. The breakfast was great, and the dining room has a nice mood. Usually the decorations are interesting and have relationship to the history of the building.
Threadbaron
september 2024
We were really pleased with all aspects of our stay here. We are a family of 2 parents and 4 children (age 9 - 15). We immediately felt welcome, with warm, friendly and efficient service from all the staff. It was a few minutes' walk from the train station, and about 10 minutes from the centre/tourist area of town. The lobby was comfortable and the rooms were spotless and very comfortable. The rooms were exactly how we had specified - we had two rooms of 3 people each - and we thoroughly enjoyed our stay. Extensive buffet breakfast made everyone happy.
Judith
september 2024
Well located 5 minutes from the main train station and a block away from the tram system. The main centre of the medieval town is an easy walk away also. The room was comfortable and had coffee/tea making facilities.
Mike
mei 2024
Great service, very convenient location, hotel and room standard and services generally very good, easy to drop off lugguage for check in and then park the car nearby, breakfast well organised, overall good quality and all items labelled. Would definitely recommend
Giulio
mei 2024
Our stay at this Best Western was just lovely. Our room was compact but space enough for a small couch and desk. The bed was comfortable and the bathroom had a huge tub and rain shower. We enjoyed their buffet breakfast with its selection of meat, cheeses, breads, eggs and fruit. We loved the location, only 6 minutes to the train station and an easy walk to Petite France and Old Town. What made our stay even more special, was the kind and helpful reception staff. They really made us feel welcome.
Gail
mei 2024
Room was much larger than expected. Beds were very comfy. Lots of TV channels from multiple countries/languages including French, British, German, and Italian. Maybe even Spain.
Andrew
juli 2024